Customers purchasing from us.pandora.net may request a return within 30 days after delivery. The program includes no-reason returns as well as exchanges for eligible products. For customer clarity, this paragraph is organized so the applicable option is clear before a request is submitted.
Changes Before Shipment
Orders can be cancelled before they ship; requests received after shipment proceed under this Refund Policy. Assistance is available at (605) 887-2109. To make this point easy to apply, the wording here is designed so the relevant standard remains clear throughout the transaction.
Limits on Discretionary Returns
The no-reason program does not cover custom-made merchandise, clearance or Final Sale products, gift cards, or opened items of an intimate or hygiene-sensitive nature. Customers retain all applicable rights for damage, defects, mis-shipments, and missing merchandise despite the exclusions above. To keep the merchant responsibility clear, the responsibility is identified so the relevant next step remains easy to identify.
Inspection and Refund Timing
Once the return reaches us and passes review, the approved amount is returned to the payment method used for the order. Approved refunds are completed within 5–10 business days, although a financial institution may control when the credit becomes visible. For a straightforward reading, the service expectation is stated so the operational consequence is stated in plain English.
Return Delivery Instructions
Whether the approved request is a no-reason return or concerns damage, defect, mis-shipment, or a missing item, us.pandora.net bears the return-shipping cost. The Settings > General business address, 2524 E 8th St, Sioux Falls, South Dakota, 57103, United States, is the default return destination unless we issue a different authorized address. For practical reference, this guidance is structured so the applicable responsibility is transparent.
Starting a Return or Exchange
To obtain return directions, provide the order details through Support@silverbracelet.shop or (605) 887-2109 before shipping the item. Unless the item arrived damaged or defective, it should be in its original condition with supplied parts and proof of purchase. To make this point easy to apply, the service expectation is stated so the practical meaning is not hidden in general language.
Merchant Information
Customer requests under this page are handled through the following store contacts. To make the applicable process easy to follow, the timing or responsibility is set out so this page remains useful during an actual order issue.
Business: us.pandora.net
Email address: Support@silverbracelet.shop
Customer-service phone: (605) 887-2109
Street address: 2524 E 8th St, Sioux Falls, South Dakota, 57103, United States