How do I reach customer service?
Support operates Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles) through Support@silverbracelet.shop and (605) 887-2109. The default return destination is 2524 E 8th St, Sioux Falls, South Dakota, 57103, United States. To explain the practical effect, the wording here is designed so the applicable responsibility is transparent.
When should I expect delivery?
Orders generally leave processing in 1–2 business days and then travel for 4–6 business days. A tracking number follows dispatch. To make this point easy to apply, the governing detail is explained so customers can distinguish this rule from related policies.
Do you ship outside the United States?
Orders can ship exclusively within the United States, where the standard-delivery charge is $0. For a clear understanding of this section, the timing or responsibility is set out so the applicable option is clear before a request is submitted.
What is the refund posting period?
We return approved funds to the original payment method in 5–10 business days, subject to the issuer's posting schedule. For day-to-day use of this policy, the available action is described so the store and customer share the same expectation.
Who pays if an item is damaged or sent incorrectly?
us.pandora.net pays return shipping for damaged, defective, incorrect, and missing-item cases, just as it does for approved no-reason returns. To make this point easy to apply, the timing or responsibility is set out so the store and customer share the same expectation.
Are any products excluded from no-reason returns?
No-reason eligibility excludes custom merchandise, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods; quality and fulfillment remedies remain available. For a precise reading of this paragraph, this part of the policy is written so the relevant timing and responsibility are easy to locate.
What if I need to stop an order?
An order can be cancelled while it is still unshipped. After carrier handoff, use the Refund Policy process. For day-to-day use of this policy, the operational detail is included so the applicable responsibility is transparent.
What can I shop in the current collection?
Customers can shop rings, charms, necklaces, earrings, and bracelets. Product-specific information controls materials, size, care, variants, and safe use. To support an informed purchase decision, this point is described so the relevant next step remains easy to identify.
May I return an item simply because I changed my mind?
Within 30 days of delivery, eligible products qualify for no-reason returns and exchanges, with return transportation paid by us.pandora.net. To keep the relevant standard visible, the service expectation is stated so the applicable responsibility is transparent.
How can I pay for an order?
Eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover cards are supported in USD; applicable tax depends on law. To keep this requirement unambiguous, the timing or responsibility is set out so the relevant next step remains easy to identify.
Merchant Information
For questions about this policy, use the current business details listed here. For a straightforward reading, the customer remedy is described so the condition can be applied consistently to eligible requests.
Store operator: us.pandora.net
Support email: Support@silverbracelet.shop
Telephone number: (605) 887-2109
Company address: 2524 E 8th St, Sioux Falls, South Dakota, 57103, United States